1. SHIPPING & DELIVERY POLICY
All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 5 working days upon confirmation of payment (unless otherwise noted or for special order items and some handmade saxophone mouthpieces), from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.
We use USPS Priority or Priority Express for all shipments. Signature required shipments on items valued over $500, or available upon request for any other item.
We ship worldwide using USPS Priority Mail International or Priority Mail Express. We do not offer Flat Rate shipping at this time.
3. TAXES, DUTIES & TARIFFS
For all international orders, you will need to pay for all import taxes, duties and tariffs (if any) as per your country’s governing laws in order to clear customs.
4. MODE OF PAYMENTS
We accept payments via VISA/MASTERCARD credit and debit cards, American Express and PayPal. Please visit www.paypal.com for more information. We do not accept payments via ATM or inter-bank transfers.